Terms and Conditions
WEBSITE TERMS AND CONDITIONS
WELCOME TO THE Access Overhead Doors WEBSITE TERMS AND CONDITIONS
FOR USE.
THESE TERMS AND CONDITIONS APPLY TO THE USE OF THIS WEBSITE AT
www.accessoverheaddoors.com. BY ACCESSING THIS WEBSITE AND/OR PLACING AN ORDER,
YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
USING THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS
REGARDLESS OF WHETHER OR NOT YOU CHOOSE TO REGISTER WITH US
OR ORDER FROM US.
The www.accessoverheaddors.com website is operated by:
Mark Romans trading as Access Overhead Doors.
Our VAT registration number is 928 2996 72
We are a member of the following trade associations/professional bodies: no
Our contact details are as follows:
Trading address: 116 Tyersal Road,
Bradford,
West Yorkshire,
United Kingdom,
BD4 8HG.
General email: info@accessoverheaddoors.com
Telephone number: 0800 881 8603
Fax number 01274 661956
1. INTRODUCTION
1.1 You will be able to access most areas of this Website without
registering your details with us. Certain areas of this Website are only
open to you if you register.
1.2 We may revise these terms and conditions at any time by updating
this posting. You should check this Website from time to time to review
the then current terms and conditions, because they are binding on you.
Certain provisions of these terms and conditions may be superseded by
expressly designated legal notices or terms located on particular pages of
this Website. If you do not wish to accept any new terms and conditions after
we have given notice, you should not continue to use this Website.
2. ORDERING FROM US
2.1 You are deemed to place an order with us by ordering via our online
checkout process. As part of our checkout process you will be given the
opportunity to check your order and to correct any errors.
We will send you an order acknowledgement, detailing the products you have ordered.
2.2 Our acceptance of an order takes place when we despatch the order.
We will send you a despatch confirmation by email. When we despatch the order the
purchase contract will be made even if your payment has been processed immediately,
unless we have notified you that we do not accept your order or you have cancelled
your order.
2.3 We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our
terms and conditions.
3. PRICING
3.1 All prices include VAT (where applicable) at the current rates.
We reserve the right to express the price exclusive of VAT, but we shall show
VAT separately and include it in the total price.
3.2 Where we charge separately for packing, carriage and insurance and other
relevant charges, the appropriate rates are set out in our specified pricing structure
shown elsewhere on this Website.
3.3 Our prices are reviewed periodically and the next review will be on 01/01/2010.
4. CANCELLATION AND RETURNS POLICY
4.1 If you wish to cancel your order:
(a) you can notify us by email to info@accessoverheaddoors.com before we
have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us
in accordance with clause 4.2 below.
4.2 You can return goods you have ordered from us for any reason at any time
within 14 days of receipt for a full refund or exchange. The costs of returning goods to us
shall be borne by you.
4.3 Upon receipt of the goods we will give you a full refund of the amount paid or
an exchange credit as required.
4.4 The rights to return the goods to us as referred to in clause 4.3 will not apply
in the following circumstances: - in the event that the product has been used
The provisions of this clause 4.4 do not affect your statutory rights.
5.LICENCE
5.1 You are permitted to print and download extracts from this Website for your
own use on the following basis:
(a) no documents or related graphics on this Website are modified in any way;
(b) no graphics on this Website are used separately from accompanying text;
and
(c) any of our copyright and trade mark notices and this permission notice appear in all
copies.
5.2 Unless otherwise stated, the copyright and other intellectual property rights in all
material on this Website (including without limitation photographs and graphical images)
are owned by us or our licensors. For the purposes of these terms and conditions, any
use of extracts from this Website other than in accordance with clause 5.1 above for
any purpose is prohibited. If you breach any of the terms in these terms and conditions,
your permission to use this Website automatically terminates and you must
immediately destroy any downloaded or printed extracts from this Website.
5.3 Subject to clause 5.1, no part of this Website may be reproduced or stored
in any other website or included in any public or private electronic retrieval system or
service without our prior written permission.
5.4 Any rights not expressly granted in these terms are reserved.
6. SERVICE ACCESS
6.1 While we endeavour to ensure that this Website is normally available 24 hours a
day, we will not be liable if for any reason this Website is unavailable at any time or for
any period.
6.2 Access to this Website may be suspended temporarily and without notice in the
case of system failure, maintenance or repair or for reasons beyond our control.
7. VISITOR MATERIAL AND CONDUCT
7.1 Other than personally identifiable information, which is covered under the
Privacy Policy [INSERT HYPERLINK],
any material you transmit or post to this Website will be considered non-confidential
and non-proprietary. We will have no obligations with respect to such material. We and
our nominees will be free to copy, disclose, distribute, incorporate and otherwise use
such material and all data, images, sounds, text and other things embodied therein for
any and all commercial or non-commercial purposes.
7.2 You are prohibited from posting or transmitting to or from this Website any
material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive,
pornographic, abusive, liable to incite racial hatred, discriminatory, menacing,
scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy
or which may cause annoyance or inconvenience;
(b) for which you have not obtained all necessary licences and/or approvals;
(c) which constitutes or encourages conduct that would be considered a criminal
offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the
rights of any third party, in the UK or any other country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic
bombs, Trojan horses, worms, harmful components, corrupted data or other malicious
software or harmful data).
7.3 You may not misuse the Website (including, without limitation, by hacking).
7.4 We will fully co-operate with any law enforcement authorities or court order
requesting or directing us to disclose the identity or locate anyone posting any material
in breach of clauses 7.2 or 7.3.
8. LINKS TO AND FROM OTHER WEBSITES
8.1 Links to third party websites on this Website are provided solely for your
convenience. If you use these links, you leave this Website. We have not reviewed all
of these third party websites and do not control and are not responsible for these
websites or their content or availability. We therefore do not endorse or make any
representations about them, or any material found there, or any results that may be
obtained from using them. If you decide to access any of the third party websites linked
to this Website, you do so entirely at your own risk.
8.2 If you would like to link to this Website, you may only do so on the basis that you
link to, but do not replicate, the home page of this Website, and subject to the following
conditions:
(a) you do not remove, distort or otherwise alter the size or appearance of the
Access Overhead doors logo;
(b) you do not create a frame or any other browser or border environment around this
Website;
(c) you do not in any way imply that we are endorsing any products or services
other than our own;
(d) you do not misrepresent your relationship with us nor present any other false
information about us;
(e) you do not otherwise use any Access Overhead doors trade marks displayed on
this Website without our express written permission;
(f) you do not link from a website that is not owned by you; and
(g) your website does not contain content that is distasteful, offensive or controversial,
infringes any intellectual property rights or other rights of any other person or otherwise
does not comply with all applicable laws and regulations.
We expressly reserve the right to revoke the right granted in this clause 8.2 for breach
of these terms and to take any action we deem appropriate.
8.3 You shall fully indemnify us for any loss or damage we or any of our group
companies may suffer or incur as a result of your breach of clause 8.2.
9. REGISTRATION
9.1 To register with www.accessoverheaddors.com you must be over eighteen years
of age.
9.2 Each registration is for a single user only. We do not permit you to share your user
name and password with any
other person nor with multiple users on a network.
9.3 Responsibility for the security of any passwords issued rests with you and if you
know or suspect that someone else knows your password, you should contact us
immediately.
9.4 We may suspend or cancel your registration immediately at our reasonable
discretion or if you breach any of your obligations under these terms and conditions.
10. DISCLAIMER
10.1 While we endeavour to ensure that the information on this Website is correct,
we do not warrant the accuracy and completeness of the material on this Website.
We may make changes to the material on this Website, or to the products and prices
described in it, at any time without notice. The material on this Website may be out of
date, and we make no commitment to update such material.
10.2 The material on this Website is provided “as is” without any conditions,
warranties or other terms of any kind.
Accordingly, to the maximum extent permitted by law, we provide you with this Website
on the basis that we exclude all representations, warranties, conditions and other term
(including, without limitation, the conditions implied by law of satisfactory quality, fitness
for purpose and the use of reasonable care and skill) which but for these terms and
conditions might have effect in relation to this Website.
11. LIABILITY
11.1 We, any other party (whether or not involved in creating, producing, maintaining or
delivering this Website), and any of our group companies and the officers, directors,
employees, shareholders or agents of any of them, exclude all liability and responsibility
for any amount or kind of loss or damage that may result to you or a third party
(including without limitation, any direct, indirect, punitive or consequential loss or
damages, or any loss of income, profits, goodwill, data, contracts, use of money, or
loss or damages arising from or connected in any way to business interruption,
and whether in tort (including without limitation negligence), contract or otherwise) in
connection with this Website in any way or in connection with the use, inability to use
or the results of use of this Website, any websites linked to this Website or the material
on such websites, including but not limited to loss or damage due to viruses that may
infect your computer equipment, software, data or other property on account of your
access to, use of, or browsing this Website or your downloading of any material from this
Website or any websites linked to this Website.
11.2 Nothing in these terms and conditions shall exclude or limit our liability for (i) death
or personal injury caused by negligence (as such term is defined by the Unfair Contract
Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any
liability which cannot be excluded or limited under applicable law.
11.3 If your use of material on this Website results in the need for servicing, repair or
correction of equipment, software or data, you assume all costs thereof.
11.4 You agree to indemnify us fully, defend and hold us, and our officers, directors,
employees and agents, harmless from and against all claims, liability, damages, losses,
costs (including reasonable legal fees) arising out of any breach of the terms and
conditions by you, or your use of this Website, or the use by any other person
using your registration details.
12. GOVERNING LAW AND JURISDICTION
12.1 These terms and conditions shall be governed by and construed in accordance with
English law. Disputes arising in connection with these terms and conditions shall be
subject to the exclusive jurisdiction of the English courts.
12.2 We do not warrant that materials/items for sale on the Website are appropriate
or available for use outside the United Kingdom. It is prohibited to access the Website
from territories where its contents are illegal or unlawful.
If you access this Website from locations outside the United Kingdom, you do so at
your own risk and you are responsible for compliance with local laws.
13. MISCELLANEOUS
13.1 You may not assign, sub-license or otherwise transfer any of your rights under
these terms and conditions
13.2 If any provision of these terms and conditions is found by any court of competent
jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the
remaining provisions which shall continue to have full force and effect.
13.3 Only the parties to these terms and conditions may seek to enforce them under
the Contracts (Rights of Third Parties) Act 1999.
PRIVACY POLICY
Access Overhead doors is committed to preserving the privacy of all visitors to our
website at www.accessoverheaddors.com. Please read the following privacy policy
to understand how we use and protect the information that you provide to us.
By registering or placing an order on this website, you consent to the collection, use
and transfer of your information under the terms of this policy.
INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services on www.accessoverheaddors.com
you may be asked to provide certain information about yourself including your name,
contact details and credit or debit card information
We may also collect information about your usage of our website as well as information
about you from messages you post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record
and monitor incoming calls.
USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our website
and to supply the goods or services you have requested. It will also enable us to bill
you and to contact you where necessary concerning your orders.
We will also use and analyse the information we collect so that we can administer,
support, improve and develop our business. In particular, we may use your information
to contact you for your views on our services and to notify you occasionally about
important changes or developments to the website or our services. Further, where you
have consented, we might also use your information to let you know by email about
other products and services which we offer which may be of interest to you.
If you change your mind about being contacted in the future, please let us know.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us may be accessed by or given to third parties some
of whom may be located outside the European Economic Area who act for us for the
purposes set out in this policy or for other purposes approved by you.
Those parties process information, fulfil and deliver orders, process credit card
payments and provide support services on our behalf. We may also pass aggregate
information on the usage of our website to third parties but this will not include
information that can be used to identify you.
Where you have consented when providing us with your details, we may also allow
other companies in our group, to contact you occasionally about products and services
which may be of interest to you. They may contact you by e-mail. If you change
your mind about being contacted by these companies in the future, please let us
know at info@accessoverheaddoors.com.
Finally, if our business enters into a joint venture with or is sold to or merged with
another business entity, your information may be disclosed to our new business
partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
COOKIES
Cookies are small amounts of information which we may store on your computer.We do not use cookies on our website.
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurateand kept up to date. If you wish to do this, please contact us at
info@accessoverheaddoors.com. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.
CONTACT
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to
info@accessoverheaddoors.com.
Create links to this Privacy Policy in your website pages wherever you collect relevant customer information. Use the suggested wording below to allow them to consent to future messages from you :-
Please tick if you would like to receive details of our products and services in the future by email [tick box]
By ticking the appropriate box you confirm that you agree to our using your information for the stated purpose in accordance with this
Privacy Policy.
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